1. Who We Are

Evolution Tint & Wraps provides automotive restyling and protection services including window tint paint protection film or PPF vehicle wraps and ceramic coating services.

Our website address is:

https://www.evolutiontintandwraps.com/

This Privacy Policy explains how Evolution Tint & Wraps collects uses stores and protects personal information obtained through our website contact forms services and communications.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Submit a contact or quote request form
  • Request information about our services
  • Schedule or inquire about an appointment
  • Contact us by phone email or SMS
  • Leave a comment on our website
  • Communicate with our customer service team

This information may include:

  • First and last name
  • Email address
  • Mobile phone number
  • Vehicle information
  • Service interests
  • Appointment information
  • Message or inquiry details
  • Communication preferences
  • SMS consent status
  • Other information you choose to provide

SMS Information

When you opt in to receive SMS messages we may collect and store:

  • Your mobile phone number
  • The date and time of consent
  • The website page or form through which consent was provided
  • The wording presented when consent was provided
  • Your opt-in and opt-out status
  • SMS message history
  • Delivery and response information

This information may be maintained in our customer relationship management system and messaging platform.

Automatically Collected Information

When you visit our website certain information may be collected automatically including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visits
  • Website interaction information
  • Cookie and similar technology data

We may use this information to operate secure and improve our website and understand how visitors use it.

3. How We Use Information

We may use collected information to:

  • Respond to contact and service inquiries
  • Prepare and provide requested quotes
  • Communicate about requested services
  • Coordinate appointment scheduling
  • Send appointment confirmations and reminders
  • Provide service-related updates
  • Deliver customer support
  • Maintain customer and service records
  • Operate and improve our website
  • Detect spam fraud abuse or security threats
  • Troubleshoot technical issues
  • Comply with legal and regulatory obligations
  • Protect the rights safety and property of Evolution Tint & Wraps and others

We do not use consent provided for the non-marketing SMS program to send promotional offers or marketing messages.

4. SMS Communications and Consent

Evolution Tint & Wraps sends non-marketing SMS messages only to users who explicitly opt in through our website form or another documented consent method.

Entering a mobile phone number alone does not enroll a user in SMS messaging. The user must manually select the optional SMS consent checkbox.

SMS messages may concern:

  • Service inquiries
  • Requested quotes
  • Appointment scheduling
  • Appointment confirmations
  • Appointment reminders
  • Service-related updates
  • Customer service communications

Message frequency varies. Message and data rates may apply.

Users may reply STOP to opt out or HELP for assistance.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may provide information to subcontractors and service providers that support customer service CRM operations website functions or text message delivery.

SMS originator opt-in information and consent are excluded from all other disclosure categories. This information is provided only to messaging aggregators wireless carriers and service providers as necessary to operate and deliver the SMS program.

We do not sell rent or provide SMS consent records to outside organizations for their own marketing or promotional purposes.

5. Comments

When visitors leave comments on the website we may collect the information entered in the comments form along with the visitor’s IP address and browser user-agent information to assist with spam detection and website security.

An anonymized string created from an email address may be provided to the Gravatar service to determine whether the visitor uses that service.

After a comment is approved the commenter’s profile image may be publicly visible in connection with the comment.

6. Media

If you upload images to the website you should avoid uploading images containing embedded location data such as EXIF GPS information.

Website visitors may be able to download images and extract location information contained in those files.

7. Cookies

Our website may use cookies and similar technologies to:

  • Remember visitor preferences
  • Support website functionality
  • Maintain security
  • Analyze website traffic
  • Improve website performance
  • Prevent spam and fraudulent activity

If you leave a comment you may choose to save your name email address and website in cookies so that you do not need to enter the same information again. These cookies may remain for up to one year.

If you visit a login page a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal information and is removed when the browser is closed.

If authorized users log in to the website cookies may be used to save login information and display preferences. Login cookies commonly remain for two days. Display preference cookies may remain for one year. Selecting Remember Me may keep the login active for approximately two weeks.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

8. Embedded Content and External Websites

Pages or articles on our website may contain embedded content such as videos maps images articles forms or social media content.

Embedded content may behave as though you visited the external website directly. Those websites may collect information use cookies add tracking technologies and monitor your interaction with their content.

Evolution Tint & Wraps is not responsible for the privacy practices of external websites. We encourage you to review the privacy policy of any external website you visit.

9. How Information May Be Disclosed

We may disclose information to service providers that perform functions on our behalf such as:

  • Website hosting and maintenance
  • Customer relationship management
  • Appointment and communication systems
  • SMS and email delivery
  • Analytics and website performance
  • Spam prevention and security
  • Professional legal accounting or technical services

These providers receive only the information reasonably necessary to perform services for Evolution Tint & Wraps.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to a valid court order subpoena or legal process
  • Enforce our agreements
  • Investigate fraud abuse or security concerns
  • Protect the rights safety or property of Evolution Tint & Wraps our customers or others

No mobile information will be disclosed to outside parties or affiliates for their own marketing or promotional use. SMS consent records are not sold and are provided only to organizations involved in operating the messaging service.

10. How Long We Retain Information

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain customer and appointment records
  • Document consent and opt-out requests
  • Resolve disputes
  • Maintain security
  • Satisfy accounting tax legal and regulatory obligations

SMS consent records and opt-out records may be retained as necessary to document compliance and honor communication preferences.

If you leave a comment the comment and its associated metadata may be retained indefinitely so that follow-up comments can be recognized and approved.

11. Your Rights and Choices

Depending on your location and applicable law you may have the right to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • A copy of information you provided
  • Information regarding how your data is used
  • Withdrawal of consent for certain communications

To make a privacy request contact:

info@evolutiontintandwraps.com

We may need to verify your identity before completing a request. Certain information may be retained when required for legal administrative accounting security or compliance purposes.

To stop SMS messages reply STOP to any message from Evolution Tint & Wraps.

12. Information Security

We use reasonable administrative technical and organizational safeguards intended to protect personal information against unauthorized access misuse alteration loss or disclosure.

However no website internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Children’s Privacy and Age Restrictions

Our SMS program is intended only for individuals who are 18 years of age or older.

Our website is not directed toward children under 13 and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us contact us so that we may review and delete the information where appropriate.

14. Where Information May Be Processed

Information may be processed through website hosting CRM communications security spam detection and messaging systems used by Evolution Tint & Wraps and its service providers.

Visitor comments may be reviewed through automated spam-detection services.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services website technology legal obligations or privacy practices.

Updates will be posted on this page with a revised Last Updated date.

16. Contact Information

Questions about this Privacy Policy or our handling of personal information may be directed to:

Evolution Tint & Wraps
624 W Roosevelt Blvd
Monroe NC 28110

Phone: (704) 218-2047
Email: info@evolutiontintandwraps.com
Website: https://www.evolutiontintandwraps.com/

You may review our Terms & Conditions at:

https://www.evolutiontintandwraps.com/terms-and-conditions/